Refund policy

Last Updated: June 28, 2026

At Classic Sales, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 14 days of receiving your order. To be eligible for a return, items must:

Be unused and in their original condition.

Be returned in the original packaging.

Include all accessories, manuals, and tags (if applicable).

Be accompanied by proof of purchase or order confirmation.

Non-Returnable Items

The following items cannot be returned or refunded:

Gift cards.

Personalized or custom-made products.

Digital products or downloadable content.

Clearance, sale, or final-sale items.

Products damaged due to misuse or improper handling.

Return Process

To request a return, please contact our customer support team with your order number and the reason for the return. Once your request is approved, you will receive instructions on how to send the item back.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue. We will arrange a replacement or full refund at no additional cost.

Exchanges

We only replace items if they are defective, damaged, or if the wrong product was shipped. Exchange requests are subject to product availability.

Order Cancellations

Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow the standard return process.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us through the contact page on our website.